FAQs:
Banks & Financial Institutions

1. What will RPA do specifically for our financial institution and it's retirement plan clients?
2. Why do we need RPA?
3. Will RPA protect our client relationship?
4. How will RPA specifically assist us in generating new business for our bank?
5. What will RPA's presentation materials to our clients look like?
6. We already have an affiliation with a Third Party Administrator [TPA] with whom we are satisfied. Why should we consider a change to RPA?
7. How complicated is it for our clients to make a change to RPA?
8. What about RPA's fees?
9. Aren't we a competitor of RPA? How can we work together?

If you have a specific question, e-mail it to us at info@retirementplanners.com

1. What will RPA do specifically for our financial institution and it's retirement plan clients?

   Full Service Retirement Plan Support -- RPA will provide your Bank or Financial Institution with the ability to offer your business and association customers with an enhanced, feature rich, full service retirement plan employee benefit. You provide the investment advisory, plan trustee, investment management, or custodial services needed by your customers and we do everything else for their retirement plan.

   Lower Customer Hard Costs While Protecting Your Fees - Our fees are structured so that typically when included with your standard fees for your services, our cumulative cost to your customers for a full service retirement plan offering will be below market.

   Plan & Investment Diversity -- RPA provides compliance administration and record keeping for all of America's retirement plans, including 401(k), 403(b) 401(a), 457(b), 401(k) Safe Harbor, profit sharing, deferred compensation, money purchase and more... Our ability to provide sophisticated daily valuation recordkeeping for practically any mutual fund that has a CUSIP number offers you and your customers complete investment diversity.

   Private Label Product -- You have the option of choosing the "look & feel" of our support. If you wish, we can be completely invisible to your customers, under a full customization of this outsourced support so that our "back office" and administrative support team is completely invisible.

   We can set up the relationship so that your firm's website links to our website, or to web pages that have been customized with your logo, image and body copy.

   If you prefer RPA to be out front and fully visible, we would be happy to accommodate that method of getting the work done. This approach allows us to provide our specific services for your clients, taking full advantage of our great references and respected market presence.

   It's simply your decision.

   Review "RPA: Super TPA" by clicking here.

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2. Why do we need RPA?

   Managing the compliance administration and daily recordkeeping of today's retirement plans has become a very specialized, detail intensive and expensive endeavor in recent years. You probably already know that, or you wouldn't have come this far in looking into what RPA can do for your bank.

   In today's banking community, only the large, major banks really have the money, the staff and technical capacity to truly provide a competitive level of full service retirement plan support to its business and association customers.

   Outsourcing the compliance administration and daily valuation recordkeeping services needed by your customers, to RPA, saves your bank money. It reduces your internal costs, upgrades the level of service your customers receive, diminishes your need to hire expensive specialized staff and allows your bank to focus more acutely on the primary and more important profit centers of your bank's business.

   Affiliating with the wrong provider can increase the total administrative and recordkeeping costs of a client's plan. The wrong administrator might limit the level of service the client receives or prohibit diversity in the client's investment options.

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3. Will RPA protect our client relationships?

   RPA understands that your clients are your most valued assets and as we work with you and your customers, our behavior is maintained accordingly. Your direct client relationships are always protected. You decide the level and nature of our involvement in our work with your bank and we will contract with you to meet all of those specific understandings.

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4. How will RPA assist us in generating new business for our firm?

   RPA will support your efforts to solicit and retain retirement plan customers by providing technical support, detailed proposals for each specific type of plan [such proposals will either be private labeled for your bank or under RPA's masthead at your choosing].

   We will provide you with retirement plan marketing consulting and support, including, when necessary, providing retirement plan marketing professionals to accompany your team on presentations. If you can think of a way for RPA to support your efforts to secure new retirement plan business, RPA will be there to provide it.

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5. What will RPA's presentation materials look like?

   RPA has spent considerable time effort and money developing first class, easily understood client specific retirement plan presentation materials. These collateral materials have been designed to carry either your bank's logo and your bank's "look and feel" or RPA's identifiers; whichever best suits your needs. These materials are provided to you as part of our overall relationship and can be further customized to meet your special or unique needs.

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6. We already have a relationship with a Third Party Administrator [TPA] with whom we are satisfied. Why should we consider a change to RPA?

   If your bank is happy with its current TPA relationship, we're not asking you to consider investigating RPA just for the sake of change.

   We only ask that you grant us the opportunity to compete for your business. Competition is good business. It keeps incumbent vendors from becoming complacent and challenging vendors sharp, both to your benefit.

   After comparing RPA's service capabilities, RPA's fees, RPA's technical expertise along with our references, client loyalty and client retention with those of your current provider, you'll have the facts that you will need to decide whether a change is worth considering.

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7. How complicated is it for our clients to make a change to RPA?

   It's been our good fortune to be on the right side of many, many changes from a client's previous provider to RPA.

   We understand the timing issues, the client explanation issues, the financial issues and the cultural and political issues of such a change and have the knowledge, the procedures and the materials to deal with each issue simply and efficiently for you. RPA does all of the work with your assistance.

   We have learned how to make your change to RPA not only expeditious, but also seamless for both you and your clients. We have the experience and technical expertise to get the job done, with little or no hassles whatsoever.

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8. What about RPA's Fees?

   Because RPA has focused only on its core business for over 30 years, never straying from our objective and core competency of providing only the finest quality, feature rich, retirement plan compliance administration and daily valuation recordkeeping available anywhere. We have streamlined our cost efficiencies, mastered our staff retention [the shortest tenure of any of our pension professionals is 6 years] and kept our fees for the services that we provide tough to beat.

   We feel confident that after including your fees with our fees, collectively we will still be able to provide your clients with a better retirement plan product, for an extremely competitive or below market price.

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9. Aren't we a competitor of RPA? How can we work together?

   RPA is not a bank or financial institution.

   We don't sell any mutual funds, securities or other investment products, nor do we give any investment advice.

   RPA is not your competitor; we want to be your strategic partner.

   To investigate further how your bank might benefit from affiliating with RPA, call Clyde Fabretti our Director of Business Development directly at 888.689.5530 ext. 223 or email at clydef@retirementplanners.com.

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